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SHIPPINGS & RETURNS

Shipping Policy

All my items are sent via Royal Mail Small Parcel 2nd Class. If you wish to use a different delivery method, please get in touch as a different fee will occur. Items are checked, packed very carefully and sent within 3 working days of purchase, many times on the same day. Please allow time for items to arrive, particularly bear in mind the recent delays through strikes.

Return & Exchange Policy

If you receive an item and it is contrary to my description or photographs*, damaged or faulty, don’t worry, you will receive a refund, minus the postage cost . Items will need to be photographed and sent to me for review first, and I will require items to be returned to me, at your cost. If you have any questions, please get in touch. *If there will be differences between the photos displayed and what you will receive, it will be labelled in the description.

Care Instructions

All my Harris Tweed items can be cleaned but must not be placed in the washing machine as they are made using wool. You can hand wash in warm water with a mild detergent, squeeze suds through the fabrics, rinse well with cold water and dry naturally. Press with a warm iron afterwards if necessary.

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